Richard VUONG - Senior Billing Consultant, Engineer in Network and Computer Science

Since July 2007		Orange FT Group Telecom operator Paris, France. E-Mail Project Manager: management of projects on e-mail solutions, mainly about mail syndication. Technical environment : N/A.
August 2006 to April 2007		StarHub Ltd. Mobile and Cable-operator Singapore. Position as Billing Consultant: Various roles in product configuration (Kenan/BP 10.1) for Cable TV (Digital, HD) and Broadband services Technical environment : Kenan/BP, BSCS, Vantive, Oracle.
November 2004 to June 2006		In-Fusio Asia. Mobile Game Company Shanghai, China. Position as Project and Operations Manager- Asia • Responsible for the development and management between IF service system and operators & partner platforms (mainly China Mobile) ensure the system in the best communicative operation with the latest regulations, renovations and upgrades. • Acting as the Sales & Project Management: pre-sales of our technological boosters mMAP and EGE, and of web-2-wireless projects and deployments • Acting as the Product Marketing Manager: in charge of the development and customization of our technological platform GameZilla, and of our global products mMAP, EGE to the Chinese Market. • Acting as the IT Manager-Asia: in charge of the whole IT infrastructure for In-Fusio in Asia. Technical environment : Sun Solaris 10, Windows Server 2003, SMS Server.
February to October 2004		Shanghai Virtual Communications Co., Ltd. Software Development and Web Design Company Shanghai, China. Position as Chief Technology Officer (CTO) : Responsible of the Application Development Department and Web Design and Web Edition departments Technical environment : Windows Server 2003, Linux, JAVA, J2EE, Struts.
October 2003 to March 2004		Unilever Plc. International manufacturer of leading brands in foods, home care and personal care Shanghai, China. Global Infrastructure Organization : Consulting project – reengineering of the internal IT support to improve the employees satisfaction. Technical environment : N/A.
July to September 2003		Arvato Systems - Bertelsmann Group International Service Media Company Shanghai, China. Internal project: Implementation of an internal trouble ticket system in Java. Functional specification of the trouble ticket system. Detailed design specifications of the system, implementation in Java. Technical environment : Java J2EE, Struts.
March 2002 to January 2003		Accenture Cegetel Entreprise (French Corporate Operator), France. Implementation of a system to reduce the time to market and the book to bill. Functional specification of the product catalogue for CLARIFY and Arbor/BP. Detailed design specifications of the interfaces between the Customer Care system, the printshop and the ERP SAP.
June 2001 to February 2002		Accenture UPC Corporate European Cable-operator, French and Dutch subsidiaries, France and Netherlands. Euro Conversion. Conversion of the Billing and Account Receivables KENAN Arbor/BP. Specifications, detailed design, implementation, delivery and production support.
December 2000 to May 2001		Accenture UPC France European Cable-operator, French subsidiary, France. Triple Play. Configuration of the Account Receivable - collections, journaling and reporting - KENAN Arbor/BP. Specifications, detailed design, implementation, delivery and production support. Integration of an automatic refund tool Editcheques Pro to produce check-letters. Specifications, detailed design, integration, and production support.
August to November 2000		Accenture UPC Sweden European Cable-operator, Swedish subsidiary, Stockholm, Sweden. Telephony Project. Configuration of the billing system for telephony, KENAN Arbor/BP and the implementation of an interface with the Customer Care system CLARIFY. Specifications. Configuration. Parametrization of the products defined by the Marketing department.
July 2000		Accenture UPC NL European Cable-operator, Dutch subsidiary, Amsterdam, Netherlands. Specifications of an application to create products in Arbor/BP and CLARIFY. Customer Care definition. (CLARIFY, Arbor, ORACLE).
September 1998 to June 2000		Accenture Infonet Europe (former AT&T-Unisource) Pan-European Joint-venture provider of corporate telecommunications services, Amsterdam, Netherlands. Configuration of the billing system KENAN Arbor/BP and implementation of many customised interfaces. In charge of the reporting tools (DELPHI, ReportSmith). In charge of the tool of voice rates upload (SYBASE, Arbor). Delivery and release management.
October 1997 to July 1998		Frame-Relay networks analysis Creation of network management reports to monitor Frame Relay networks for Infovista. (French software editor - Information Technology Quality of Service Management Solutions Software) Technical environment : Windows NT, INFOVISTA, Visual C++, PERL.
February to May 1997		Research and astronomical calculations Center - CNRS Bureau of Longitudes., Observatory of Paris. Development of an astronomical pictures server on the Bureau of longitudes’ web site. Technical environment : UNIX, Solaris, WINDOWS 95, JAVA, HTML.
Summer 1995		Chemical and pharmaceutical industrial group - HOFFMANN - LA ROCHE SA, in Basel, Switzerland. Development of an infra-red spectrum graphical visualisation software, in an international environment. Technical environment : OPEN VMS, WINDOWS 3.11, ORACLE, VISUAL BASIC, Fortran.

Richard VUONG (32 year old) Address upon request Paris - France Mobile: upon request Resume updated Sep. 17th, 2007 E-Mail: rvuong@yahoo.com

	ENGINEER in Network and Computer Science Billing, Collections, Internet, Security, Frame-Relay Networks and Service Level Agreement C/C++, Java, Delphi, HTML, Oracle, Sybase Windows NT, 2000; Unix; Infovista